Individual & Family

We are very proud you're part of our business family and will continue to work hard to provide the high level dental plans and customer service you deserve.

Should you desire information about topics listed below simply call us at 1-877-493-6282

  • Your plan

  • Your benefits & how to maximize them

  • In-network providers

  • Claim status

  • How to update your contact information

  • How to recommend a dentist to join our network

  • How to refer a friend

Need a Dentist?

FLC Dental Star Dent has the largest network of dentists nationwide. Find the one that's right for you.

FAQ

Why can't I view my spouse's claim history?

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How do I order an ID card or order a replacement ID card?

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Can I refer a dentist who is not in your network?

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Do I pay my deductible to the insurance company or to the dentist?

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Where can I request additional dental cards, enrollment forms or provider information?

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When will I receive my FCL Dental cards and what do they look like?

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Who do I contact to verify my Dental coverage?

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If there an eligibility issue who do I contact?

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Who do I contact if a member has a claim issue?

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When will I receive my dental renewal?

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I would like to add Vision Coverage to my account. What do I do?

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Will my members receive a dental card if our program is a DHMO?

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How do I refer a dentist to the FCL Dental Network?

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A payroll company handles the eligibility for our dental benefit program. Can FCL Dental work with them to manage this process?

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How do I find a dentist?

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Do you take attachments via Electronic Claims (EDI)?

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I forgot my password online, how can retrieve it?

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Do you have a web portal for Dental Providers to submit claims?

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